Support Center

The Basics 9

• ShortPoint for the first time
• ShortPoint and Modern SharePoint Pages
• How to Use ShortPoint on Modern Team Sites
• How to Use ShortPoint on Modern Communication Sites
• Use ShortPoint on Pages that do not have a Rich Text Area (e.g. Web Part Pages)

See all 9 articles

Getting Started 3

• Video Tutorial: ShortPoint Branding and Site Customizations Overview
• Export and Import Customizations
• Auto Save, Discard, Reset and Publish your Customizations

UX/UI Improvements Tools 8

• Add Modern Preloader to SharePoint Sites
• Hide SharePoint and Office 365 Ribbon and Suite Bar
• Make SharePoint Site Responsive in One Click
• SharePoint Branding: How to do it using ShortPoint Branding Tools with no coding
• Hide Current Navigation (Side Menu) in a SharePoint Site

See all 8 articles

Footer 4

• Getting Started with ShortPoint Footer for SharePoint
• Part 1: Create the Footer from ShortPoint Generator Page
• Part 2: Add the Footer to SharePoint
• Part 3: Full Width Footer & Full Width Footer Content

Custom Fonts 4

• Add Custom Fonts from Google Fonts to a SharePoint Site
• Add Custom Fonts from Fonts.com to SharePoint Site
• Add Custom Fonts from Adobe Typekit to SharePoint Site
• Adding custom fonts to SharePoint sites manually

Developers 3

• IE Compatibility on SharePoint and Office 365
• ShortPoint Elements that Support Rich Text Content
• Apply Custom CSS from ShortPoint Theme Builder

Known Issues and Fixes 3

• Home Page Elements Are not Working
• Preloader Is Working on the Root Site but not on the Subsite
• Preloader fades away while page is still rendering

How to / Tips and Tricks 9

• Home Link Management
• Copy & Apply the Menu Styles from Theme2
• How to Publish a Theme in All Sites in a Site Collection, and Customize it on a Subsite
• How to Create Header Sub-Menus with Drop-Down Lists
• How to Design a Beautiful Header (Inspired by ShortPoint Demos Website)

See all 9 articles

Features 0

Manage 1

• Copy, Paste, Backup, Export, Restore and Import ShortPoint Page

Design Elements 1

• Table of Contents: TOC Content and TOC Navigation Design Elements

Power BI 13

• Getting Started with Power BI Integrations in ShortPoint
• Adding your first Power BI Reports to SharePoint
• Setting Up Power BI Integration
• Power BI Integration Option 1: Logged In User Integration
• Power BI Integration Option 2: Master Account Integration

See all 13 articles

How to / Tips and Tricks 27

• How to Use Events' Categories
• How to Display the Upcoming Events on your Page
• How to Copy ShortPoint Element, Row, Section, or an Entire Page
• How to Hide Side Menu on a Certain Page
• How to Embed Third Party Videos into Your Page

See all 27 articles

Developers 1

• Execute JavaScript After ShortPoint Elements Render Event

SharePoint Content 2

• How to Display the Upcoming Events on your Page
• Connected to a SharePoint List: Show New Items at Top

Known Issues and Fixes 7

• ShortPoint People Search not working
• Fixing Gap Between Tab Title and Content in Publishing Pages
• Adding Maps Broke the Page
• Connected Event Time is Displayed Incorrectly in ShortPoint Design Elemens
• "NaN" Displayed Instead of Days, Hours, Minutes and Seconds in Countdown

See all 7 articles

Custom CSS 11

• How to Insert Custom CSS into a Page Builder Element? (Basic Tutorial)
• Add Custom CSS to a ShortPoint Element right from the Page Builder (Advanced Tutorial)
• Make the Countdown Design Element not Display Seconds
• How to Change Countdown Colors using Custom CSS
• How to Change the Font on Tiles Elements

See all 11 articles

The Basics 2

• Connection Example 1: ShortPoint "Simple List" Element Connected to a SharePoint List
• How to Connect SharePoint Announcements to ShortPoint Design Elements

People Search 6

• Primary People Search Configuration for SharePoint 2013/2016 On-Premise (Prerequisites)
• Upcoming Birthdays Configuration for SharePoint 2013/2016 On-Premise
• Upcoming Birthdays Configuration for SharePoint Online
• Ensuring Year of Birthdates is 2000
• Known Issue: No Crawled Properties Found after Searching for "Birthday"

See all 6 articles

How to / Tips and Tricks 3

• Map Results function for your Custom REST APIs
• How to Connect ShortPoint Elements with SharePoint Document Sets
• How to Increase the Items Limit of Connected ShortPoint Elements

Troubleshooting 1

• Necessary List Column(s) not Shown in the Items Mapping Drop-Down

Office 365 / SharePoint Online 19

• ShortPoint Add-in Installation
• Prerequisite 1: Enabling scripting capabilities
• Prerequisite 2: Setup App Catalog
• Installation Step 1: Upload ShortPoint to App Catalog (2 minutes)
• Installation Step 2: Add ShortPoint App to SharePoint Site

See all 19 articles

SharePoint On-Premise 2013 / 2016 5

• ShortPoint Farm Solution Installation and Upgrade / SharePoint On-Premise 2013 and 2016
• ShortPoint Farm Installation Explained in Details
• Setup ShortPoint Demo Site
• SharePoint Web Application and Site Features
• Best Practices for a Successful Install

Known Issues and Fixes 17

• ShortPoint Add-In: The installation has failed, please try again!
• ShortPoint Connect are not working for anonymous users
• ShortPoint Add-In: The installation has been failed, please try again - On Sub Site
• ShortPoint Add-In: Sorry, there was a problem with ShortPoint Online
• Central Administration Issue: Could not load file or assembly ShortPoint.Foundation.Common

See all 17 articles

Technical Details 6

• ShortPoint Javascript & CSS Files Sizes
• ShortPoint Installation Types, Administrators and Security Teams FAQ
• Whitelist of Domains for ShortPoint Add-In
• ShortPoint Security and Protection Implementation
• ShortPoint Solutions Architecture Overview

See all 6 articles

How to / Tips and Tricks 1

• How to backup and restore site collection with ShortPoint content for SharePoint On-premise

ShortPoint Page Builder 0

ShortPoint Theme Builder 1

• FAQ: ShortPoint Theme Builder

ShortPoint Connect 1

• Frequently Asked Questions about the Connect Feature in ShortPoint

ShortPoint Installation 0

ShortPoint Licensing 0

ShortPoint for SAP 0

ShortPoint Permissions and Privacy 0

Getting Started 1

• ShortPoint Widget for SAP HANA Cloud Portal

Clone, Deploy and Add the Widget 4

• Step 1: Clone ShortPoint Widget into your SAP Web IDE
• Step 2: Deploy ShortPoint Widget for the First Time
• Step 3: Add ShortPoint Widget to a blank site
• Update ShortPoint Widget

How to 4

• First thing to do after adding ShortPoint Widget
• Designing Content using ShortPoint Built-In Sample Pages
• Show Data from SharePoint on SAP HANA Cloud Portal using ShortPoint
• Show Data from publicly available REST web service using ShortPoint

Licensing 3

• Activate ShortPoint License on SAP HANA Cloud Platform, Portal Services
• Apply the extended license
• How to get your SAP Account Name

Features 1

• ShortPoint Connect Feature

How to 16

• Disable ShortPoint Display Feature - Moving Elements - For Coding Lovers
• Apply a Custom Css file to your site using Change the Look Page
• Use the ShortPoint Logger
• Save Google Chrome browser's console file
• Apply a Custom Css file to your site using Change the Look Page

See all 16 articles

Known Issues and Fixes 5

• Background video are not working on Safari browser behind VPN
• Background video does not work on iPhone / iPad devices
• Embedding Twitter to SharePoint Online is not working
• Grammarly breaking SharePoint and Office 365 pages
• You don't have any pre-loader installed on your SharePoint site

Tips and Tricks 3

• Show how many days left for upcoming event in SharePoint Calendar
• Remove the empty white space at the bottom of SharePoint Page
• How to Change the Default SharePoint Logo

Performance Improvements 6

• Improving ShortPoint Performance on SharePoint & Office 365
• Enable Lazy Render / Lazy Loading options on ShortPoint Elements
• Enable Caching on Connected ShortPoint elements
• Detecting Large Images on the page
• Remove Hidden WebParts from the page

See all 6 articles

ShortPoint Add-In Licensing 2

• ShortPoint Add-In Trial License
• Activate ShortPoint Add-In License

ShortPoint Farm Solution Licensing 2

• Activate ShortPoint Farm Solution License
• Deactivate ShortPoint Farm Solution License

Content Management 0

How to 3

• How to Restore the Previos Version of a Page
• How to Embed an Instagram Post
• How to Add JavaScript code to a Page using the Script Editor Web Part

Deprecated 3

• ShortPoint Licence Management: Check, Activate and Extend Trial
• First things to do after installing ShortPoint
• First thing to do after installing ShortPoint Add-In