How can we help you today?

Known Issue: ShortPoint for Modern SharePoint Is Not Working as Expected on IE / Edge Browser


If you are trying to use ShortPoint SPFx page builder on Modern Pages and experiencing slow performance or other random issues, here are few tricks you should try to get along with. 

Reasons and Solutions

Plug-insIf you are using the plug-ins like Ad-blocker or Grammarly, it can make ShortPoint page builder work improperly. The Best way to check whether these add-ins are causing issue would be to disable them one by one and test ShortPoint Page Builder. Please be aware that disabling plug-in might require you to restart the browser.
Double click for Edge

If clicking Edit Icon for ShortPoint webpart doesn't work, please double click that icon to start editing the ShortPoint.
Slow PerformanceThere are certain issues registered with Microsoft about Modern SharePoint performing bad on IE / Edge browsers;

Horrible performance and memory leaks in modern pages and SPFx
spfx webpart does not work on ie11
Internet Explorer 11 performance with SPFx

We are following up on those issues and update this article as soon as we hear about resolutions on those issues. 
File picker unavailableAt present, ShortPoint File Picker for Modern SharePoint is not available on IE. However, you can still use it on other browsers like Edge, Chrome, Firefox and Safari. 
Any other issuesMicrosoft is improving continuously with SPFx & Modern Pages and fixing many issues related to IE / Edge and if due to that, you are experiencing some temporary downtime for IE / Edge, it is best to use other pages for working on ShortPoint Page Builder. 

Thank you for your attention, please feel free to reach out to us at any point of time if you have doubt / queries related to ShortPoint SPFx. 

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.

World's best intranet sites are designed using ShortPoint

Get started today! Learn more
See all 28 topics

Start a trial

Ignite your vision. Install ShortPoint directly on your site, or play in sandbox mode. No credit card required.

Get started today

World’s best intranet sites are designed using ShortPoint

Thousands of companies using ShortPoint everyday to design, brand and build award winning intranet sites.

Get started Learn more