Support Center

Installation & Upgrade 6

• ShortPoint Farm Solution Installation and Upgrade / SharePoint On-Premise 2013 and 2016
• ShortPoint Farm Installation Explained in Details (SharePoint On-Premise 2013 and 2016)
• Scope of ShortPoint Feature Activation: Web Application, Site Collection, Site
• Best Practices for a Successful Install (SharePoint On-Premise 2013 and 2016)
• SharePoint 2013 / 2016 - Avoid multiple authentication prompts (popups)

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Known Issues and Fixes 16

• ShortPoint Connect are not working for anonymous users
• Central Administration Issue: Could not load file or assembly ShortPoint.Foundation.Common
• Installation failed: Error: Cannot add the specified assembly to global assembly cache: Newtonsoft.Json.dll.
• Installation failed: System Check Step: Error in New features specified: 1
• ShortPoint Insert Button Is Not Active (Disbaled) Grayed Out / Dashboard Page Tiles Not Showing

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FAQ 18

• When ShortPoint is installed, what files will be deployed to our farm and where?
• Does ShortPoint add any DLL to our Global Assembly Cache?
• Will ShortPoint be deployed globally when we add WSP?
• We dont want to install ShortPoint on few of our web applications / site collections, what should we do?
• Does ShortPoint change any of our existing other files?

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