Troubleshooting

Use the ShortPoint Logger
We want to provide you with the best support possible. So we are trying new feature that will help us to reproduce the issues you guys report at our test en...
Fri, 7 Aug, 2020 at 2:17 PM
Save Google Chrome Browser's Console File
In some cases, where you are facing troubles, and not even able to download the ShortPoint Logger File,  It will be very helpful to our support team, to pr...
Fri, 7 Aug, 2020 at 2:18 PM
Disable ShortPoint Theme Builder for a page using URL parameter
How to disable ShortPoint Theme Builder using URL parameter for a specific page Quick steps to disable ShortPoint theme builder on the page using URL param...
Thu, 13 Dec, 2018 at 11:07 AM
Disable ShortPoint on a page using a URL parameter
Before we begin: The solution described in this article will only disable ShortPoint on the given page temporarily, it will not remove anything from your ...
Sat, 5 Sep, 2020 at 12:59 PM