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FAQ

Can ShortPoint trial be extended?

Yes, ShortPoint provides a 1-week extension. You can request the extension before the expiry date (we recommend doing it 2 days before the expiry date).  ...

Tue, 14 Aug, 2018 at 4:56 PM
Can we reassign the ShortPoint user account to another user?

Yes, one time during the annual subscription.

Fri, 7 Aug, 2020 at 11:58 AM
I need to reassign a ShortPoint user, but the field is blocked. What can I do?

You cannot do this yourself more often than 1 time per year. Please request this by emailing us at support@shortpoint.com. We would appreciate if you indica...

Fri, 7 Aug, 2020 at 11:58 AM
What will happen when my ShortPoint trial license gets expired?

You will no longer be able to press the Insert button to insert an element or update one;  In your page, in edit mode, you will see a message on the top o...

Thu, 22 Apr, 2021 at 6:35 AM
Are there any accounts that cannot be assigned as a ShortPoint user?

Yes. These are: shared accounts; support accounts; system accounts; shared admin accounts.

Mon, 17 Dec, 2018 at 11:05 AM
Can non-ShortPoint users edit the content of pages containing ShortPoint Design Elements?

Yes, non-ShortPoint users can edit SharePoint OOTB web parts content and the content within the ShortPoint content-holder Design Elements (such as Panel, Ac...

Wed, 16 Jun, 2021 at 5:14 PM
What happens after the ShortPoint license is expired?

After the ShortPoint license is expired: you will be able to keep your designs (both Page Builder Design Elements and Theme Builder customizations); yo...

Sat, 15 May, 2021 at 4:54 PM
Adding External User to ShortPoint License

In case you need to invite external user to design your organization's SharePoint site with ShortPoint, this article is for you. Before we start: Y...

Fri, 7 Aug, 2020 at 12:11 PM
Can I add custom fonts to Theme Builder if I have a trial license?

Yes, this customization option is available for trial users. You can add custom fonts from Google Fonts, Fonts.com, Adobe Typekit or manually to the ShortPo...

Mon, 28 Jun, 2021 at 5:16 AM

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