FAQ
Frequently asked questions about trial and on-demand licensing.
Yes, ShortPoint provides a 1-week extension. You can request the extension before the expiry date (we recommend doing it 2 days before the expiry date). ...
Tue, 14 Aug, 2018 at 4:56 PM
Yes, one time during the annual subscription.
Fri, 7 Aug, 2020 at 11:58 AM
You cannot do this yourself more often than 1 time per year. Please request this by emailing us at support@shortpoint.com. We would appreciate if you indica...
Fri, 7 Aug, 2020 at 11:58 AM
You will no longer be able to press the Insert button to insert an element or update one; In your page, in edit mode, you will see a message on the top o...
Fri, 7 Aug, 2020 at 12:15 PM
Yes. These are: shared accounts; support accounts; system accounts; shared admin accounts.
Mon, 17 Dec, 2018 at 11:05 AM
Yes, they can edit the page content as well as the text within ShortPoint elements. Nevertheless, they will not be able to edit ShortPoint elements themsel...
Thu, 9 Aug, 2018 at 4:20 PM
After ShortPoint on-demand license is expired: you will be able to keep your designs (both Page Builder elements and ThemeBuilder settings); you...
Fri, 7 Aug, 2020 at 12:01 PM
In case you need to invite external user to design your organization's SharePoint site with ShortPoint, this article is for you. Before we start: Y...
Fri, 7 Aug, 2020 at 12:11 PM