FAQ
Frequently asked questions about trial and on-demand licensing.
Yes, ShortPoint provides a 1-week extension. You can request the extension before the expiry date (we recommend doing it 2 days before the expiry date). ...
Tue, 14 Aug, 2018 at 5:56 PM
Yes, one time during the annual subscription.
Thu, 9 Aug, 2018 at 4:17 PM
You cannot do this yourself more often than 1 time per year. Please request this by sending us an email at support@shortpoint.com. We would appreciate if yo...
Mon, 4 Mar, 2019 at 5:22 PM
You will no longer be able to press the Insert button to insert an element or update one; In your page, in edit mode, you will see a message on the top o...
Mon, 4 Mar, 2019 at 4:49 PM
If you would like to move from one tenancy to another while using an on-demand ShortPoint license, here are the stages of the process: Provision of 2-w...
Thu, 9 Aug, 2018 at 4:31 PM
If you would like to migrate your content from one farm to another, please follow these steps: 1. Deactivate ShortPoint License in the farm you plan to ...
Thu, 9 Aug, 2018 at 4:38 PM
Yes. These are: shared accounts; support accounts; system accounts; shared admin accounts.
Mon, 17 Dec, 2018 at 1:05 PM
Yes, they can edit the page content as well as the text within ShortPoint elements. Nevertheless, they will not be able to edit ShortPoint elements themsel...
Thu, 9 Aug, 2018 at 5:20 PM
After ShortPoint on-demand license is expired: you will be able to keep your designs (both Page Builder elements and ThemeBuilder settings); you...
Wed, 20 Mar, 2019 at 11:17 PM
If you are using a ShortPoint On-Demand license in a SharePoint On-Premise environment (2013/2016) and you would like to move all your data to a new environ...
Fri, 11 Jan, 2019 at 8:29 PM