ShortPoint Farm Solution License for SharePoint On-Premise 2013/2016 may be activated offline, without connecting the server to the Internet. In case when this is required, we can activate the license from our side on your behalf.

Why offline activation?

There might be different reasons for offline activation. Some of the most widespread are:

• the security regulations of your organization do not allow to connect the server to any external sources or make calls outside your site;
• while trying to activate ShortPoint Farm Solution License the usual way the activation failed or ran into an error. 

How does it work?

The steps are simple. To request offline activation, you need to:

1) Open the SharePoint Central Administration and click ShortPoint License Management:

2) Click Offline Activation:

3) Copy the Farm Code:

5) Send a support ticket to support@shortpoint.com, indicating:

• your license key;

• the farm code.

Like this:

6) You will receive an offline key as a ticket reply from us:

7) Paste the offline key into the Licensing Manager in the SharePoint Central Administration and press Activate:

8) Success!

Thank you!

Please check our other articles related to this topic. Offline activation is required, among other instances, in these cases:

• ShortPoint License Activation Failed: "The remote name could not be resolved 'activation.shortpoint.com'"
• ShortPoint License Activation Failed: "The underlying connection was closed. Could not establish trust relationship for the SSL/TLS secure channel"