This article is for:

SharePoint Online and Office 365 Customers
Customers using ShortPoint Add-In & SPFx installation type

This article is not for ShortPoint Farm Solutions for SharePoint 2013 and 2016 On Premise farms customers. Our farm solutions reference all ShortPoint assets from the physical storage in customer's servers (locally)

Content Delivery Network

ShortPoint Add-In for Office 365 and SharePoint Online relies on content delivery network (CDN) to distribute main Javascript and CSS files. We use Amazon CloudFront – Content Delivery Network (CDN) for best performance and optimizations.

This is only to download core assets and does not push or send data from your sites.

Firewall

Many Office365 and SharePoint customers have a very restricted environment, in terms of internet access and require all URLs they access to be explicitly allowed via a group policy and on their firewalls.

In these situations, firewalls will block the sites from downloading ShortPoint core assets (Javascript and CSS files). Therefore, ShortPoint will not work.

To solve this issue, you have to whitelist the following domains