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When You Are Not Assigned as a ShortPoint Designer

Issue


In case you want to use ShortPoint, but see the following message when editing the page:


"You're not assigned as a ShortPoint Designer. Learn how to get a license":



It means that you have a ShortPoint license in your organization, but you were not added to the list of ShortPoint Designers.


Reason


Your organization has a ShortPoint license, but your account has not been assigned a Designer seat.



Solution


Option 1.


Ask the tenant admin to check if there are available seats to assign to your account.


The admin can do that through ShortPoint Dashboard > Licensing.



Option 2. 


Consider purchasing an additional ShortPoint Designer seat.


In case a new Designer seat was purchased, please ask your admin to add you as described in Option 1 above.


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