Known Issues and Fixes

ShortPoint People Search not working
The Issue One customer reported the following issue: People Search is not working. After clicking Connect the list of fields is empty and connected ShortPo...
Thu, 15 Feb, 2018 at 9:21 PM
Fixing Gap Between Tab Title and Content in Publishing Pages
The Issue: When using the Tabs Design Element in Publishing Pages,  the content of the tab and the title of the tab are broken by an extra whitespace. It l...
Fri, 23 Feb, 2018 at 6:14 PM
Adding Maps Broke the Page
If you tried to add a Maps element to the page, and it caused the page to break ( frozen or unresponsive page ), then here we will tell you how to overcome ...
Mon, 26 Feb, 2018 at 9:24 PM
Connected Event Time is Displayed Incorrectly in ShortPoint Design Elemens
Issue: After the event list is connected to a ShortPoint design element, the latter displays incorrect event time: Reason:  The date-time for...
Fri, 9 Mar, 2018 at 8:16 PM
"NaN" Displayed Instead of Days, Hours, Minutes and Seconds in Countdown
ISSUE: ShortPoint Countdown element displays days, hours, minutes and seconds like this: REASON: It is very likely that you indicated the wrong date f...
Mon, 16 Apr, 2018 at 9:46 PM
Connected Image Titles Element Does Not Appear on the Page
Problem: After the Image Titles element is connected to a list with a column containing images, it is not shown both in Preview and Render mode. The page i...
Wed, 18 Apr, 2018 at 10:30 PM
YouTube Video Element Does not Work
ISSUE: After inserting a YouTube Video design element and using a link for a YouTube video in it, it looks like this in render mode: REASON:  Incor...
Wed, 18 Apr, 2018 at 11:06 PM