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FAQ

Frequently asked questions about ShortPoint Theme Builder (aka Branding and Customization Tool)

How do I open ShortPoint Theme Builder?
In SharePoint Online, please navigate to Site Contents > ShortPoint > Site Customizations > Customize my Site. In SharePoint On-Premise 2013/2016...
Tue, 28 Aug, 2018 at 12:11 PM
Do you have a general demo of Theme Builder?
Yes. Please check our getting-started instructions and a demo video on this page.
Tue, 28 Aug, 2018 at 12:13 PM
What is ShortPoint Branding and Customization tool?
This is the old name for ShortPoint Theme Builder.
Tue, 28 Aug, 2018 at 12:14 PM
Can I copy the customization from my other sites to a site I am currently creating?
Yes. Please use the Import/Export feature in the Theme Builder.
Tue, 28 Aug, 2018 at 12:17 PM
Import/Export feature is disabled for me, why?
Because you are using the trial version of ShortPoint. Import/Export feature is available only with on-demand licenses.
Tue, 28 Aug, 2018 at 12:19 PM
I want to change my site logo, can I do that in Theme Builder?
No. You can do it in the SharePoint Site Settings, here is how.
Tue, 28 Aug, 2018 at 12:20 PM
I want to click my logo and be redirected to another page. Is it possible?
Yes, please check our tutorial on linking the logo to a specific page.
Tue, 28 Aug, 2018 at 12:22 PM
What is a responsive website?
A responsive website is one that changes dynamically to fit the screen in different devices, as well as in different-sized browser windows.
Tue, 28 Aug, 2018 at 12:23 PM
How can I make my site responsive?
Open ShortPoint Theme Builder > General Settings > General Layout > turn on Responsive Website. More details in this article.
Tue, 28 Aug, 2018 at 12:25 PM
While I'm customizing my site, what do other site visitors see?
The site remains the same for all other users until you click the Publish button. Your customizations in the Theme Builder do not affect other user's e...
Tue, 28 Aug, 2018 at 12:26 PM