Known Issues and Fixes
If you are trying to apply some changes to your SharePoint home page using the Home Page elements from the ShortPoint Theme Builder, and you do not see any ...
Wed, 4 Apr, 2018 at 10:04 PM
If you are using a preloader and it works on the root site but does not work on a subsite, you need to activate the Publishing Feature on your subsite. Plea...
Fri, 23 Feb, 2018 at 7:33 PM
In most cases preloader is designed to fade out of the page on the right time, however there might be some edge cases that preloader will fade away while th...
Wed, 4 Jul, 2018 at 4:21 PM
If you have enabled ShortPoint Preloader on your Record Center site of your SharePoint Sever 2013 or SharePoint Server 2016 environment and you are facing a...
Mon, 17 Sep, 2018 at 3:09 PM
Problem You have installed ShortPoint for Modern experience only and you do not see your Theme Builder changes applied in Classic Page preview mode. ...
Mon, 28 Jan, 2019 at 1:17 PM
Problem Sometimes when you publish color changes from ShortPoint's modern Theme builder, the color changes are not reflected on your page immediately ...
Wed, 30 Jan, 2019 at 1:00 PM
You don't have any pre-loader installed on your site, for the best user experience, we recommend adding a pre-loader to your master page To know more ...
Wed, 26 Dec, 2018 at 5:57 PM
Problem You tried to change a Modern site's theme from Change the look feature on Modern pages, but the theme is not reflected on the site. Reason...
Mon, 13 May, 2019 at 9:04 PM
Problem: The header menu on your site disappears or is hidden when it is longer than the width of the page. Reason: If the Responsive Website option is ...
Mon, 28 Jan, 2019 at 2:57 PM
Problem You have linked to a modern SharePoint page and set it to open in a Lightbox, but there is an error when you try to open the page in the Lightbox. ...
Wed, 10 Apr, 2019 at 4:52 PM