Known Issues and Fixes

Home Page Elements Are not Working
If you are trying to apply some changes to your SharePoint home page using the Home Page elements from the ShortPoint Theme Builder, and you do not see any ...
Wed, 4 Apr, 2018 at 10:04 PM
Preloader Is Working on the Root Site but not on the Subsite
If you are using a preloader and it works on the root site but does not work on a subsite, you need to activate the Publishing Feature on your subsite. Plea...
Fri, 23 Feb, 2018 at 7:33 PM
Preloader fades away while page is still rendering
In most cases preloader is designed to fade out of the page on the right time, however there might be some edge cases that preloader will fade away while th...
Wed, 4 Jul, 2018 at 4:21 PM
Error in page while using ShortPoint Preloader in Record Center
If you have enabled ShortPoint Preloader on your Record Center site of your SharePoint Sever 2013 or SharePoint Server 2016 environment and you are facing a...
Mon, 17 Sep, 2018 at 3:09 PM
SharePoint color theme tool changes are not reflected after publishing.
Coming soon
Wed, 5 Dec, 2018 at 3:03 AM
You don't have any pre-loader installed on your SharePoint site
You don't have any pre-loader installed on your site, for the best user experience, we recommend adding a pre-loader to your master page To know more ...
Wed, 26 Dec, 2018 at 5:57 PM
Color palette not supported on classic subsites
Coming soon
Mon, 21 Jan, 2019 at 5:33 PM