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Known Theme Builder Issues and Fixes

Known Issue: Customization Persists after Navigating to a Different Site

Issue When you navigate between sites within your site collection or tenancy, you find that customization from a previous site gets applied to the next sit...

Thu, 17 Feb, 2022 at 4:25 AM
Known Issue: Hidden Elements in Modern Preview in Mobile View

Issue When you go to the Modern Theme Builder and enable the mobile preview option, you might notice that the header at the top of the page is not shown.  ...

Thu, 17 Feb, 2022 at 4:25 AM
Known Issue: Footer Displays Over the Middle of the Page

Issue If you're using a Modern Team Site or a Modern Communication site, the ShortPoint Footer has suddenly started being displayed in the middle of...

Thu, 27 Aug, 2020 at 12:39 PM
Known Issue: Full Screen Sections Are Not Taking Full Screen Width

Issue If you're using a Modern Team Site or a Modern Communication site, and full-screen sections have suddenly stopped working. This is currently affe...

Thu, 17 Feb, 2022 at 4:25 AM
Known Issue: Page Containing Calendar with Overlays Freezes in IE

Issue If you have an out of the box SharePoint calendar web part added to a page you might have noticed that using the latest public release version (versi...

Tue, 11 Aug, 2020 at 9:01 AM
ShortPoint Theme Builder Does Not Open in a Modern Subsite (Loading Indefinitely)

Issue When accessing Theme Builder from a Modern SharePoint subsite on Office 365, it is in the loading state indefinitely.  It does not proceed to show o...

Tue, 11 Aug, 2020 at 9:01 AM
Known Issue: Favicon Is Not Changed in Microsoft Edge

Issue If you have set a Favicon using ShortPoint Theme Builder, but still see the standard SharePoint icon in Microsoft Edge, this article should be helpf...

Thu, 8 Oct, 2020 at 8:43 PM
Known Issue: Navigation Links Do Not Work

Issue When you click a header menu link or a side panel/quick launch link nothing happens. It does not load the page or site you want to be brought to...

Tue, 11 Aug, 2020 at 8:52 AM
Known Issue: Document's Library Drag Files to Upload Option Is Not Working Once ShortPoint Installed (Classic Experience)

Issue You may have noticed that drag and drop functionality is not working in classic experience document libraries.  Reason Such issue happens ...

Mon, 22 Jun, 2020 at 8:53 AM
Known Issue: Cannot Close Theme Builder in SharePoint 2013 / SharePoint 2016

Issue You cannot close the Theme Builder: Discard & Close button does not help - it keeps loading forever: Platforms SharePoint 2013 Sha...

Thu, 20 Aug, 2020 at 11:06 AM

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