How can we help you today?

Known Issue: Cannot Close Theme Builder in SharePoint 2013 / SharePoint 2016


You cannot close the Theme Builder: Discard & Close button does not help - it keeps loading forever:


  • SharePoint 2013
  • SharePoint 2016


My Sites for your User Profile Service Application in your SharePoint Farm are not configured.


You need to configure My Sites to fix this issue.

Please, follow the steps in this solution article: How to Setup My Sites in SharePoint On-Premise.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.

World's best intranet sites are designed using ShortPoint

Get started today! Learn more
See all 27 topics

Start a trial

Ignite your vision. Install ShortPoint directly on your site, or play in sandbox mode. No credit card required.

Get started today

World’s best intranet sites are designed using ShortPoint

Thousands of companies using ShortPoint everyday to design, brand and build award winning intranet sites.

Get started Learn more