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Known ShortPoint Farm Solution Issues and Fixes

Central Administration Issue: Could Not Load File or Assembly ShortPoint.Foundation.Common

This article might be useful, if you faced this issue on your Central Administration after you uninstall ShortPoint from your SharePoint farm: Could not...

Fri, 16 Oct, 2020 at 8:18 AM
Installation Failed: Error: Cannot Add the Specified Assembly to Global Assembly Cache: Newtonsoft.Json.Dll.

You were trying to install ShortPoint on SharePoint Server 2013. And then the installation stops and show this error: Error: Cannot add the specified a...

Mon, 4 Apr, 2022 at 1:18 PM
Installation Failed: System Check Step: Error in New Features Specified: 1

You were trying to Install, repair or upgrade ShortPoint on SharePoint 2013. And the installation wizard failed at System Check step with error in New featu...

Wed, 9 Feb, 2022 at 2:43 AM
ShortPoint Insert Button Is Not Active (Disbaled) Grayed out / Dashboard Page Tiles Not Showing

Issue In some cases, after that you have already installed ShortPoint into your SharePoint environment, If you tried to create a new site collection or ...

Fri, 16 Oct, 2020 at 8:18 AM
ShortPoint Farm Solution License Activation Issue: The Remote Name Could Not Be Resolved

If there is a proxy configured on your environment you may get this error when trying to activate the License: ActivationFailed: The remote name could not b...

Tue, 6 Dec, 2022 at 1:19 PM
ShortPoint Installation Failed: System Check Step: Object Reference Not Set to an Instance of an Object

Issue You were trying to Install, repair or upgrade ShortPoint on SharePoint. The installation wizard failed at System Check step with an error:  "Un...

Fri, 16 Oct, 2020 at 8:20 AM
"Upgrade" Option Missing When Running Installer

Issue You are trying to upgrade to the latest version but when you run the installer you don't have the "Upgrade" option, only "Repair&q...

Wed, 14 Oct, 2020 at 2:59 PM
ShortPoint License Activation Failed: "The Remote Name Could Not Be Resolved 'activation.shortpoint.com'"

Issue You received the license key from ShortPoint and tried to activate the license key on ShortPoint License manager in SharePoint Central Administration...

Fri, 16 Oct, 2020 at 8:21 AM
ShortPoint License Activation Failed: Unable to Connect to the Remote Server. Access Denied

Issue You received the license key from ShortPoint and tried to activate the license key on ShortPoint License manager in SharePoint Central Administration...

Fri, 16 Oct, 2020 at 8:21 AM
ShortPoint License Activation Failed: "The Underlying Connection Was Closed. Could Not Establish Trust Relationship for the SSL/TLS Secure Channel"

Issue You received the license key from ShortPoint and tried to activate the license key on ShortPoint License manager in SharePoint Central Administration...

Fri, 16 Oct, 2020 at 8:23 AM

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