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FAQ

I disabled Auto Upgrade and now use Sandbox Upgrade Mode. How do I know about new version available?

You will see the notifications in the Product: in Page Builder, Theme Builder and ShortPoint Dashboard.  In Page Builder: In Theme Builder: ...

Tue, 10 Nov, 2020 at 6:26 PM
Where can I find the New Upgrade option?

Open the ShortPoint Dashboard page and click the Upgrade tile. Once you do it, you will be redirected to the upgrade page.  Related articles: I am ...

Tue, 10 Nov, 2020 at 6:11 PM
I am on Auto Upgrade. How do I know that my sites were upgraded?

Currently, there are no notifications in the product that your sites were upgraded. You may check it manually in ShortPoint Dashboard > Upgrade page. Her...

Tue, 10 Nov, 2020 at 6:12 PM
I disabled Auto Upgrade and missed a couple of your releases. Can I upgrade to one of them, and not to the latest?

No, you will be able to upgrade to the latest public version only. Related articles: Where can I find the New Upgrade option? I am on Auto Upgrade. How...

Tue, 10 Nov, 2020 at 6:27 PM
What is the best scenario to use Site Collection App Catalog?

When you want to: Try ShortPoint App without making it available across the tenant Control permissions and do not want to give user access to full tenant...

Tue, 7 Sep, 2021 at 11:01 PM
Is the New Upgrade safe? Who can launch it?

You will be able to launch the New Upgrade as well as use the Sandbox Mode only if you are a user having Site Owner (Full Control) permissions on the site. ...

Tue, 10 Nov, 2020 at 6:10 PM
Does adding app to Site collection app catalog means its installed also to give site collection?

No, this works exactly same as Tenant App catalog and the only difference is Apps available here, will only be available to given Site Collection(s) to Add....

Tue, 8 Feb, 2022 at 1:32 AM
Where are the New Upgrade files hosted?

The New Upgrade files are stored on our online content delivery network (CDN) at d2zzvnmppezkx.cloudfront.net and as the upgrade is launched, the ShortPoint...

Mon, 14 Jun, 2021 at 5:00 PM
How do I see list of Site collection app catalogs in my tenant?

Currently, it's not possible to list all site collections in the tenant that have the site collection app catalog enabled.

Tue, 8 Feb, 2022 at 1:34 AM

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