Let's make sure that you have the latest version installed (maybe you uploaded an old file).


Step 1:

Open ShortPoint Dashboard by clicking ShortPoint Dashboard App from Site Contents


Open Site Contents:

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  • In classic experience, click ShortPoint Dashboard:

 

  • In modern experience, click ShortPoint Dashboard:


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Step 2:

Compare the version numbers

 

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The same version number should be listed in ShortPoint Roadmap page on our website.

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If you see the older version, please upgrade it to the newest one.