Let's make sure that you have the latest version installed (maybe you uploaded an old file).
Open ShortPoint Dashboard by clicking ShortPoint Dashboard App from Site Contents
Open Site Contents:
- In classic experience, click ShortPoint Dashboard:
- In modern experience, click ShortPoint Dashboard:
Compare the version numbers
The same version number should be listed in ShortPoint Roadmap page on our website.
If you see the older version, please upgrade it to the newest one.