How can we help you today?

Save Browser Console File

In some cases, when you are facing troubles, it will be very helpful to our support team if you provide them with the output file of the browser console.


The steps to get the console logs are pretty similar among most popular browsers, but there might be slight differences. In this article, you will learn how to obtain them in different browsers. Please, check the steps below.


TABLE OF CONTENTS


Google Chrome


Step 1: Open the Developer tools


Press F12 or right-click your mouse at any part of the page and select Inspect from the drop-down options:


Context menu with Inspect option selected


Step 2: Switch to the Console tab


Once you opened the Developer tools, Elements tab will be active. Switch to the Console tab:


Console tab of Developer Tools


Step 3: Save the logs

  • Option 1:

Right-click at any place in the console content, and choose "Save as...", as shown below:


Save as for console file


Save the file. 


  • Option 2:

If you do not see any data in the saved file, just copy and paste the console logs to any text editor (for example, Notepad) and save it as a text file.


Firefox


Step 1: Open Web Developer tools


Click hamburger menu button (1) and select Web Developer option from the drop-down (2):


Open Web Developer in Firefox


Step 2:  Open Web Console


Choose Web Console from the options:


Select Web Console


You will see the Console tab opened:


Opened Colnsole tab


Step 3: Save the logs


Select the console log text, copy and paste it to any text editor (for example, Notepad) and save it as a text file.


Internet Explorer


Step 1: Open the Developer tools


Press F12, or click the cog wheel icon in the top right corner to open Tools (1) and select F12 Developer Tools option from the drop-down (2):


Tools > F12 Developer Tools for IE browser


Step 2: Switch to the Console tab


Once you opened the Developer tools, DOM Explorer tab will be active. Switch to the Console tab:



Step 3: Save the logs


Right-click at any place in the console content, and choose "Copy all", as shown below:


Copy all


Paste the copied content to any text editor (for example, Notepad) and save it as a text file.


Microsoft Edge


Step 1: Open the Developer tools


Press F12, or in the top right corner of the page click the ... button to open the settings (1), choose More tools option (2) and then Developer tools (3):


Open Developer Tools in Microsoft Edge


Step 2: Switch to the Console tab


Once you opened the Developer tools, Elements tab will be active. Switch to the Console tab:


Console tab of Developer Tools


Step 3: Save the logs

  • Option 1:

Right-click at any place in the console content, and choose "Save as...", as shown below:


Save as for console file


Save the file.


  • Option 2:

If you do not see any data in the saved file, just copy and paste the console logs to any text editor (for example, Notepad) and save it as a text file.


Safari


Prerequisite: Enable Apple Safari Develop menu


By default, the Develop menu in Safari is disabled. To enable it, open the Safari menu and choose Preferences option.


Safari menu. Preferences


Switch to the Advanced tab.


Advanced tab


Put a checkmark for Show Develop menu.


Show Develop menu


Make sure that you see the Develop menu between the Windows menus and the Bookmarks.


Develop menu between Bookmarks and Window


Close the Preferences.


Step 1: Open the Developer tools


Click the Develop menu (1) and then Show Web Inspector (2).


Show Web Inspector



Step 2: Switch to the Console tab


Once you opened the Web Inspector, Elements tab will be active. Switch to the Console tab:


Switch to the Console tab


Step 3: Save the logs


Before saving the logs, put a checkmark for Preserve Log (1), make sure that you have selected filter for All (2) and click the Clear log (3) button, as shown below:


Enable Preserve log, All and click Clear log


Reproduce the issue you are facing. Now the console activity is recorded.
Select text in console using Cmd+A hotkey or right-click at any place in the console content, and choose Copy Selected


Copy Selected


Paste it to any text editor (for example, Notepad) and save it as a text file.


Opera


Step 1: Open the Developer tools


Right-click at any place on your page, and choose Inspect element from the options:


Inspect element from the context menu


Step 2: Switch to the Console tab


Once you opened the Developer tools, Elements tab will be active. Switch to the Console tab:


Console tab of Developer Tools


Step 3: Save the logs

  • Option 1:

Right-click at any place in the console content, and choose "Save as...", as shown below:



Save the file.


  • Option 2:

If you do not see any data in the saved file, just copy and paste the console logs to any text editor (for example, Notepad) and save it as a text file.


Step 4: Send the saved file to our support team


Attach the console file to the email response. Our support team will check it and contact you back shortly.


Related article:

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.

World's best intranet sites are designed using ShortPoint

Get started today! Learn more
See all 4 topics

Start a trial

Ignite your vision. Install ShortPoint directly on your site, or play in sandbox mode. No credit card required.

Get started today

World’s best intranet sites are designed using ShortPoint

Thousands of companies using ShortPoint everyday to design, brand and build award winning intranet sites.

Get started Learn more