How can we help you today?

Workaround for ShortPoint Version 6.1.0.0 Upgrade Failed

Issue


You have added ShortPoint Version 6.1.0.0 or above to your SharePoint site collection where you had SharePoint Version 5.4.1.16 or older is installed and you received following error:


Oops, the installation has failed!


ShortPoint SPFx tried to migrate your data from old app to new one, but failed. Do not worry, everything is working and you did not lose anything. However, the upgraded to ShortPoint SPFx could not be completed.


Please follow these steps to fix the issue.



Workaround


Step 1: Navigate to the configuration list of previously installed ShortPoint version


Navigate to your Old ShortPoint Dashboard



Please navigate to following URL in your ShortPoint App


<Your ShortPoint App Site Url>/ShortPoint/Lists/ShortPoint - User Defined ShortPoints


<Your ShortPoint Site Url>: Please replace it with the ShortPoint App host URL having unique ID of your app Url.


Example URL is:


https://shortpoint-dfc863aa434d15.sharepoint.com/ShortPoint/Lists/SHORTPOINT%20-%20User%20Defined%20ShortPoints


Note: Please notice the host name in the URL: shortpoint-dfc863aa434d15.sharepoint.com, it should be present when you navigate to the configuration list. Otherwise you will be redirected to not found page.



Step 2: Create the missing column


Now is the time to create the missing column called ShortPointType, please click on List ribbon option and Create column command:



Column Schema details


Name: ShortPointType 

Type: Single line of text

Other details: Please keep it untouched


Note: Please be aware that the name ShortPointType is case sensitive, so it is recommended to copy the name and paste it in column name section. 




That's it! Please now try to navigate to your new ShortPoint SPFx dashboard and install again. You do not need to add the App again, you can simply follow our installation article from step number 6.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.

World's best intranet sites are designed using ShortPoint

Get started today! Learn more
See all 28 topics

Start a trial

Ignite your vision. Install ShortPoint directly on your site, or play in sandbox mode. No credit card required.

Get started today

World’s best intranet sites are designed using ShortPoint

Thousands of companies using ShortPoint everyday to design, brand and build award winning intranet sites.

Get started Learn more