Applies To

  • SharePoint On-Premise 2016
  • SharePoint On-Premise 2013

Answer

If the page or the theme you designed with ShortPoint is not showing, then you need to check the following causes:

  1. Expiration of trial license.
  2. Deactivation of license.
  3. ShortPoint Feature became deactivated. For more information please check this article: Scope of ShortPoint Feature Activation: Web Application, Site Collection, Site
  4. ShortPoint was uninstalled.