Applies To
- SharePoint 2016 On-Premise
- SharePoint 2013 On-Premise
Issue
You are trying to execute Setup2016.exe or Setup2013.exe for Installation or Upgrade and you are facing following error
-----------------------------------Info: Deactivating 2 total activations of 1 feature(s) on 2 location(s).Info: Deactivating 0 feature(s) on 0 site(s).Info: Deactivating 1 web application feature(s) on 2 web applications.Info: Deactivating 1 web application feature(s) on 2 web applications. feature: f7c2582f-427f-4342-849c-b4ebf8a9c642 : ShortPoint.Foundation (f7c2582f-427f-4342-849c-b4ebf8a9c642)Info: Deactivating 1 web application feature(s) on 2 web applications. feature: f7c2582f-427f-4342-849c-b4ebf8a9c642 : ShortPoint.Foundation (f7c2582f-427f-4342-849c-b4ebf8a9c642)Info: ***** SOLUTION UPGRADE *****Info: CBS-SP-I : The solution has not been upgraded. *Error: ***** ERROR ******Error: CBS-SP-I : The solution has not been upgraded. Exception: CodePlex.SharePointInstaller.InstallException: CBS-SP-I : The solution has not been upgraded. ---> CodePlex.SharePointInstaller.InstallException: CBS-SP-I : The solution has not been upgraded. at CodePlex.SharePointInstaller.InstallProcessControl.WaitForJobCompletionCommand.Execute() --- End of inner exception stack trace --- at CodePlex.SharePointInstaller.InstallProcessControl.WaitForJobCompletionCommand.Execute() at CodePlex.SharePointInstaller.InstallProcessControl.TimerEventInstall(Object myObject, EventArgs myEventArgs) Inner Exception: CodePlex.SharePointInstaller.InstallException: CBS-SP-I : The solution has not been upgraded. at CodePlex.SharePointInstaller.InstallProcessControl.WaitForJobCompletionCommand.Execute()-----------------------------------
Reasons and Solutions
Reason | Solution |
Running setup as Administrator | Please ensure you are running the Setup2016.exe / Setup2013.exe as farm administrator |
One of the farm server has issue | Please ensure on each Web front end and application server followings;
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Any other issue | If you made sure above points but still you are still facing the same issue, we recommend trying following;
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If at any stage, you feel like contacting us, please don't hesitate to do so!