Known Issue: Group Events (Outlook) and Shared Events (Outlook) connection types do not show any data

Issue:

Design Elements do not show any data when connected using the Group Events (Outlook) or Shared Events (Outlook) connection types. This issue was present in previous ShortPoint versions and was fixed in ShortPoint SPFx version 8.5.3.1.

However, if you have an existing Group Events or Shared Events connection and subsequently upgraded to 8.5.3.1, you may continue to encounter this issue.

Reason

ShortPoint connections automatically cache by default. If you connected your Design Element before upgrading to version 8.5.3.1, your browser might have saved it while it was broken. Even after upgrading to the fixed version, you may still see the same problem because your browser is using the old cached version.

Workaround

For now, you will need to temporarily disable caching and update the connection to resolve the issue. However, we are actively working on a permanent solution. For updates on upcoming fixes and releases, please visit our Product Roadmap page.

Follow the steps below to resolve the issue:

Step 1: Switch to Grid Mode

Click the Switch to Grid Mode icon:

Step 2: Edit the Events Design Element

Hover over the connected Events and select the cogwheel icon:

Step 3: Disable Caching

Go to the Connected tab:

Scroll down until you see Cache Options, and from the drop-down, select Disable Caching:

Step 4: Save

Click Update:

Click the eye icon to see your page in real-time:

Save your changes:

That’s it! The connection data will now appear: