How can we help you today?

Known Issue: ShortPoint Group Events (Outlook) Connection Fails When “Show Only Once” Option Is Selected in Recurrence Settings

Issue:

The connection fails when you set up a Design Element to display group events using the ShortPoint Group Events (Outlook) connection type and select the "Show Only Once" option in the Recurring Event field.


an image of the issue


Reason:

ShortPoint encounters an error when retrieving the necessary permissions to establish the connection on behalf of the current user.


Further Improvements:

We are actively working on a solution to this issue and developing ways to implement the "Show only once" functionality for recurring events. For updates on upcoming fixes and releases, please visit our Product Roadmap page.


In the meantime, the ShortPoint Group Events (Outlook) connection type works perfectly with the "Expand" recurrence setting. Please continue using the feature with this option.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.

World's best intranet sites are designed using ShortPoint

Get started today! Learn more
See all 17 topics

Start a trial

Ignite your vision. Install ShortPoint directly on your site, or play in sandbox mode. No credit card required.

Get started today

World’s best intranet sites are designed using ShortPoint

Thousands of companies using ShortPoint everyday to design, brand and build award winning intranet sites.

Get started Learn more