How can we help you today?

Known Issue: "Hmmm... Can't reach this page" (Page Not Found) Microsoft Graph Integration Error

You are setting up the Microsoft Graph Integration (ShortPoint Dashboard > Integrations > Microsoft Graph), and after accepting requested permissions, get this error:

"Hmmm... Can't reach this page" 

Hmmm... can't reach this page error


The token contains all AD Roles and Groups the user (who is granting permissions) has on the Azure AD tenancy. If the logged-in user has many roles or groups assigned, the token size becomes pretty large. 

SharePoint has URL limit of 2083 characters, and once the limit is exceeded, it throws an error "Hmmm... Can't reach this page".


Option 1

Use another user which is Global Admin with fewer Roles or assigned Groups.

Option 2

Use the same user account, but remove some assigned Groups (or Roles) temporally until the work is done.

Related articles:

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.

World's best intranet sites are designed using ShortPoint

Get started today! Learn more
See all 17 topics

Start a trial

Ignite your vision. Install ShortPoint directly on your site, or play in sandbox mode. No credit card required.

Get started today

World’s best intranet sites are designed using ShortPoint

Thousands of companies using ShortPoint everyday to design, brand and build award winning intranet sites.

Get started Learn more