Before You Begin


Make sure that you have Removed the Add-In from Site Contents



Prerequisite:

You need to be a Site Collection Administrator in order to do this step.



Step 1: Go to Site Settings



Step 2: Go to Site Collection Recycle Bin




Note: If you are on a Sub Site, you need to Go to top level site settings first

 


Step 3: Delete ShortPoint.Online App from the Recycle Bin ( If it Exist )


If you have removed ShortPoint.Online app from Site Contents recycle bin, then you might not find the App in this recycle bin, 

In case it is here, just delete it.




Step 4: Delete the App from Second-Stage Recycle Bin


From the same recycle bin, you will find a link at the bottom called "second-stage recycle bin", click on it.



And delete ShortPoint.Online again from this Second Stage Recycle Bin






NEXT: Remove from App Catalog