Known Issues and Fixes

ShortPoint Add-In: The installation has failed, please try again!
The Issue You opened ShortPoint Dashboard Opened Installation Then pressed Install button Then the installation progress bar stopped, and an err...
Fri, 22 Sep, 2017 at 8:15 AM
ShortPoint Connect are not working for anonymous users
The Issue ShortPoint is now showing list data when anonymous users access the site  ShortPoint Connect feature reads data from SharePoint lists using S...
Thu, 14 Jun, 2018 at 6:13 PM
ShortPoint Add-In: The installation has been failed, please try again - On Sub Site
The Issue You want to install the App on a sub site Opened ShortPoint Online App Dashboard Opened Installation Then pressed ...
Sun, 11 Sep, 2016 at 5:10 PM
ShortPoint Add-In: Sorry, there was a problem with ShortPoint Online
The Issue: I can not access ShortPoint Dashboard. I keep getting this error: Sorry, there was a problem with ShortPoint Online Accessi...
Sun, 11 Sep, 2016 at 5:10 PM
Central Administration Issue: Could not load file or assembly ShortPoint.Foundation.Common
If you faced this issue on your Central Administration after you uninstall ShortPoint from your SharePoint farm: Could not load file or assembly &#x...
Mon, 15 Jun, 2015 at 7:06 PM
Installation failed: Error: Cannot add the specified assembly to global assembly cache: Newtonsoft.Json.dll.
You were trying to install ShortPoint on SharePoint Server 2013. And then the installation stops and show this error: Error: Cannot add the specified as...
Wed, 5 Sep, 2018 at 3:52 PM
Installation failed: System Check Step: Error in New features specified: 1
You were trying to Install, repair or upgrade ShortPoint on SharePoint 2013. And the  the installation wizard failed at System Check step with error in New ...
Wed, 5 Sep, 2018 at 3:52 PM
ShortPoint Insert Button Is Not Active (Disbaled) Grayed Out / Dashboard Page Tiles Not Showing
The Issue In some cases, after that you have already installed ShortPoint into your SharePoint environment, If you tried to create a new site collec...
Sun, 8 May, 2016 at 9:11 PM
ShortPoint Farm Solution License Activation Issue: The remote name could not be resolved
If there is a proxy configured on your environment you may get this error when trying to activate the License: ActivationFailed: The remote name could not b...
Thu, 23 Nov, 2017 at 3:57 PM
ShortPoint Installation failed: System Check Step: Object reference not set to an instance of an object
You were trying to Install, repair or upgrade ShortPoint on SharePoint. The installation wizard failed at System Check step with an error Object reference n...
Tue, 13 Feb, 2018 at 7:50 PM