If you would like to move from one environment to another while using an on-demand ShortPoint license, here are the stages of the process:

  1. Provision of 2-week license to your new tenant (As per your request, we can extend that to 4 weeks);

  2. After the above time-window finished, the new tenant license will become inactive, until we get a confirmation from you that you are ready to move completely to the new tenant.

  3. After receiving confirmation, we will deactivate the old tenant and activate the new one with a full license.

Please contact support@shortpoint.com to discuss the details of migration.