Before You Begin

Make sure that you have the latest App uploaded to your App Catalog

Step 1: 

Open the SharePoint Site where you have ShortPoint Add-In installed


Step 2: 

Open Site Contents


Step 3: 

Locate the ShortPoint App, and then proceed with the update

In the Modern Site Experience:

Click the ellipsis (…) and then Details.

In the Classic Site Experience:
If you updated the app in app catalog, it might take up to 1 hour to see this message: "An update for this app is available"

Click update

If you still can't see this message, then Click the ellipsis (…) and open the App ABOUT page

Step 4: 

After that, click GET IT!

Trust It and then wait for a moment until the app get updated on your site

In Modern Experience, this is what you will see


Step 5: 

Wait and Refresh

The page should refresh and the message will disappear and ShortPoint App will become available (not disabled)

NEXT: Run Reinstallation and Upgrade from ShortPoint Dashboard