Before You Begin
Make sure that you have updated the App in the site first:
ShortPoint App Update in the Dashboard
Open ShortPoint Dashboard by clicking on ShortPoint App from Site Contents
Open Site Contents
In Classic Experience, click on ShortPoint
In Modern Experience, Click on ShortPoint
Click Reinstallation & Upgrade
I do not see the button in red! I do not see New version.... message at the top!
- This will happen if you did not update the app from site contents
Step 3: Click Reinstall
Wait. Do not close the window!
You are done :)